Support

Cell Culture and Lab Assistant - last updated 08/06/2026 (v1.9.8)

Contact

For questions, bug reports, or feature requests, email umuttank@hotmail.de. The app also has a "Send Feedback" option in Settings.

Reporting a bug

To help me fix an issue quickly, please tell me:

• what you did, what you expected, and what actually happened;
• your iPhone or iPad model and iOS version;
• a screenshot, if you can include one.

Frequently asked questions

Where is my data stored?

All your data stays on your device. If you turn on iCloud Sync, it is also stored in your own private iCloud account so it can sync across your iPhone, iPad, and Mac. There are no developer servers, no accounts, and no tracking. See the Privacy Policy for details.

How do I back up or export my data?

You can export your records as CSV files from within the app. If iCloud Sync is on, your data also lives in your own iCloud and is included in your normal iCloud and device backups.

How do I delete my data?

The app's Settings include a "Delete All Data" option that removes your records from the device (and, if iCloud Sync is on, from your iCloud). This cannot be undone, so export a copy first if you want to keep one.

My data is not syncing between devices

Check that each device is signed into the same Apple ID, has iCloud enabled for the app, and is connected to the internet. Sync can take a little while after a change, and a device that was offline may need a minute after reconnecting.

Is my data private?

Yes. The app collects nothing, sends nothing to the developer, and contains no analytics or advertising. Everything stays on your device or in your own private iCloud.

Are the calculators safe to rely on?

The calculators are a convenience aid for routine bench math. Always sanity-check an important result against your own method before relying on it, and report anything that looks wrong so I can investigate.